Return Policy

Effective Date: March 7, 2025
At FabUpciteino, we are committed to providing high-quality vehicles and exceptional customer service. We understand that sometimes returns may be necessary, and we strive to make the process as smooth as possible. This policy outlines the conditions under which returns, exchanges, and refunds are handled.

For any return-related inquiries, please contact us:
📍 Address: 1777 Heartline Rd, Bankston, Alabama (AL), 35542
📞 Phone: (205) 932-6872
✉️ Email: info@fabupciteino.com
🌐 Website: https://fabupciteino.com

1. Eligibility for Returns & Exchanges

  • Only vehicles purchased directly from FabUpciteino are eligible for return or exchange.

  • Vehicles must be returned within 7 days from the date of purchase.

  • The vehicle must have no more than 500 miles driven since the date of purchase.

  • The vehicle must be in the same condition as when it was delivered, with no modifications, damage, or excessive wear.

  • Any factory accessories and original documentation (title, registration, manuals) must be included.

  • Vehicles purchased under special promotions, final clearance sales, or as-is conditions are not eligible for returns.

2. Return Process & Fees

  • To initiate a return, customers must submit a request via email at info@fabupciteino.com with their purchase details.

  • Our team will schedule an inspection to verify the vehicle’s condition.

  • If the return is approved, customers may be subject to a restocking fee of up to 10% of the vehicle’s purchase price.

  • If the vehicle does not meet return conditions, the request may be denied.

3. Refund Policy

  • Once a return is approved, refunds will be processed within 10-15 business days.

  • Refunds will be issued via the original payment method.

  • Any applicable financing fees, registration costs, or non-refundable deposits will be deducted from the refund amount.

4. Vehicle Exchange Policy

  • Customers may opt for an exchange instead of a return within the 7-day window.

  • The exchanged vehicle must be of equal or greater value, with the customer responsible for any price difference.

  • Only one exchange per transaction is permitted.

5. Special Circumstances

  • Returns due to undisclosed manufacturer defects or safety issues may be considered beyond the 7-day period.

  • Manufacturer recalls will be handled according to the vehicle’s warranty terms.

  • If a vehicle is returned due to financing issues, additional fees may apply as per the financing agreement.

6. Legal Considerations

  • All returns and exchanges are subject to Alabama state laws and applicable consumer protection regulations.

  • FabUpciteino reserves the right to modify this policy at any time without prior notice.

For more details or to start a return request, visit: https://fabupciteino.com/return-policy

Thank you for choosing FabUpciteino! We appreciate your trust and business.